Live chat that reachesa real person.

A chat button for your site. Messages land in your team's shared inbox, ring until someone picks them up, and get answered by a person with a name.

Get started freeSee a chat, start to finish

One chat, from both sides.

Maya asks on your site. Watch it arrive in the inbox, get picked up and get answered.

1A chat comes in

Maya asks on your site. A new row lands in the inbox.

The Suppp shared inbox

Your colours. Your hours.

Decide how the chat looks and when it's open. Try it: this is the real widget, set up for a coffee shop we made up.

Colour
Right now

The green dot only shows when someone on your team is actually there.

Set your business hours and the widget keeps to them. From Starter.

The line under your name is yours to write. “Usually replies in a few minutes” is only the default.

When nobody's in, visitors get a short form. Their message is in the inbox when you're back.

Want a name or an order number first? Add a form with your own fields. From Starter.

Write the first line people read when they open the chat.

For the people doing the answering.

The chat lands in the same inbox as your email, with the tools your team reaches for all day.

Unanswered chats ring and stay on screen, with how long they've been waiting.

Your saved replies are one slash away. From Starter.

Hand a chat to a teammate with a note, so the customer never has to repeat themselves.

Images and files go both ways, right in the chat.

Live before your coffee's cold.

No developer hours, no onboarding call. Three small steps and you're answering customers.

Paste two lines into your site, pick a button that looks like you, and bring the team. That’s the setup.

Free has 1 seat. Starter includes 3, and Pro is unlimited.

The two lines
<script>window.Suppp={workspaceId:'YOUR_ID'}</script> <script src="https://suppp.chat/widget.js" async></script>

Goes in before the closing body tag. In your settings it comes with your own ID filled in.

And the small things that add up.

Everything on the Free plan unless it says otherwise.

Your customers get a chat that feels alive.

  • Typing indicator

    They see when you're writing back.

  • Attachments

    Screenshots and files, from either side.

  • One-tap rating

    A score when the chat is resolved.

  • Sound on replies

    A soft sound when you answer. On or off.

  • Pre-chat formStarter

    Name, email or your own fields.

Questions & answers

It's one script, loaded async, so your page doesn't wait for it. It's about 60 kB gzipped and keeps to itself: your CSS can't break it and it can't break yours.

No. By default they just start typing. If you'd rather know who you're talking to, turn on the pre-chat form (Starter and up) and choose which fields are required.

The widget says you're away and swaps the chat for a short form: their message, plus a name and email if they want an answer by email. It's in the inbox when you're back.

It moves to Missed chats in the inbox, with how long ago it came in, so it can't quietly disappear. Reply anyway: the visitor sees your answer the next time they open the widget.

Opening a waiting chat makes it yours, and everyone else sees your face on it. If it should go to someone else, transfer it with a note.

No. A person on your team answers every chat. On Pro you can set up automatic replies and routing rules, but nothing pretends to be a human.

100 conversations a month for one person, with the widget and the shared inbox. Starter and Pro have no conversation limit.

Someone's about to ask. Be the one who answers.

Free plan available. 14-day trial on paid plans, no credit card required.

Create free accountSee pricing