From helloto solved.

Pick up a chat, loop in a teammate, reply, close. Chat and email, all in one inbox.

Get StartedGet StartedGet Started

Free plan available · No credit card required

Suppp inbox

One inbox. Nobody left on read.

Six things suppp does for a small support team. Pick one to see it.

Live chats, missed chats and email land in the same inbox, with whoever is waiting on top.

The suppp inbox with live chats, missed chats and the email queue in one list

A chat nobody got to stays on top as missed. Alerts ring while a visitor is still waiting, and a daily summary tells you what is open.

A live chat and two missed chats at the top of the suppp inbox

Assign a conversation, leave an internal note, @mention a teammate. The customer only sees the answer.

A live chat in suppp with an internal note between two teammates and the reply to the customer

Keep the replies you type every week as canned responses. Type / in a reply to drop one in.

Canned responses in suppp, each with a title and a shortcut

One script tag puts the chat on your website, styled to match it. Visitors see who is there and how fast you usually reply.

The suppp chat widget as a website visitor sees it

What came in, what got solved and how long people waited, per day and per teammate.

A chart in suppp of conversations that came in and were resolved per day

Also in there: automations, tags, pre-chat form, customer ratings, business hours, two-factor sign-in. See what each plan includes

Everything above is a screenshot.
That button is the real thing.

The suppp widget, live. What you type lands in our own inbox.

Kept in Europe. Kept yours.

Your customers tell you things in confidence. Here is what happens to those conversations, without the badges we haven’t earned.

In Frankfurt, Germany.

  • The database, the files and the servers that run suppp are all in the EU.
  • Everything travels encrypted, and is encrypted where it is stored.
  • The companies we rely on are listed publicly, one by one.

See the list

Simple pricing.
No surprises.

No hidden fees. No per-message charges. Seats included, with extra seats only when your team grows.

Billed as a single annual payment · Cancel anytime

Free

€0/ mo

For getting started on your own

What’s included

  • 1 seat
  • 100 conversations / month
  • Live chat widget
  • Shared inbox & contacts
  • Community support
Start for freeStart for free
Our pick

Starter

Yearly€31/ moSave €96

For small support teams

Everything in Free, plus

  • 3 seats included, +€9 per extra seat
  • Unlimited conversations
  • Up to 3 email inboxes (Gmail & Outlook)
  • Team assignment
  • Tags & canned responses
  • Business hours & pre-chat form
  • Email support
Try Starter freeTry Starter free

Pro

€149/ mo

For teams that keep growing

Everything in Starter, plus

  • Unlimited seats
  • Unlimited email inboxes
  • Automations
  • Analytics, reports & weekly summary
  • Remove “Powered by” branding
  • Priority support + SLA
Try Pro freeTry Pro free

All paid plans include a 14-day free trial · No credit card required · Cancel anytime

Fair questions.
Straight answers.

Including the ones where the answer is no.

You paste one script tag into your site, in the place your website builder has for custom code. The chat button appears on every page, in the colours you picked.

Gmail and Outlook inboxes. Starter includes up to 3, Pro has no limit. Other mail providers are not supported yet.

Nothing dramatic. You never gave us a card, so nothing is charged: your workspace moves to the Free plan, and your conversations, contacts and settings are kept. Upgrade when you want to.

The app, the widget's fixed labels and our emails are in English today. Your greeting and your replies are yours to write, in any language your customers speak.

Phone support, and importing old conversations from another tool. If one of those is a must, we would rather you know now.

A small "Powered by suppp" line sits under the chat. On Pro you can switch it off.

Yes. Every plan can export contacts, conversations and messages, and you can delete your whole workspace yourself.

Ready to deliver
great support?

Set up your inbox in minutes. Free forever on the base plan — upgrade when your team grows.

Start for freeStart for freeStart for freeView pricing
The Suppp inbox with live chats, missed chats and the email queueThe same chat in the Suppp widget on the customer's website